Zadarma Connector
Sync call records and telephony data from Zadarma VoIP service into your knowledge base
The Zadarma connector synchronizes call records, voicemail, and customer communication logs from Zadarma VoIP service into your knowledge base. Each call is converted to a document containing duration, parties, and communication metadata.
Authentication
API Key — requires:
- Zadarma account with API access enabled
- API credentials (key and secret)
Configuration
| Field | Type | Required | Description |
|---|---|---|---|
| Account | Input | Yes | Your Zadarma account identifier |
| Call Status | Dropdown | No | Filter by status (answered/missed/unanswered) |
| Date Range | Date Picker | No | Sync calls from date range |
| Direction | Dropdown | No | Filter by direction (inbound/outbound/all) |
How It Works
- Account Validation — Verifies API credentials for Zadarma account
- Call History — Retrieves call records with pagination
- Metadata Extraction — Processes call duration, parties, and disposition
- Document Generation — Calls become searchable documents
Document Format
Call ID: ZADARMA-123456789
Direction: Inbound
From: +7-999-123-4567
To: +7-495-555-0001
Duration: 12 minutes 45 seconds
Status: Answered
Date: 2026-05-21 10:30:00
Recording: Available
Queue Wait: 2:15Metadata Tags
| Tag | Type | Description |
|---|---|---|
| Call ID | Text | Zadarma call record ID |
| Call Status | Category | Answered, Missed, Unanswered |
| Direction | Category | Inbound or Outbound |
Pagination
Uses call ID offset. Cursor format: offset:{call_id}.
Limitations
- Call recordings not synced, metadata only
- IVR and queue logs limited to 1 month
- Call details kept for 2 years