Wazzup Connector

The Wazzup connector synchronizes WhatsApp conversations, customer contacts, and message threads from Wazzup into your knowledge base. Each conversation is converted to a document with messages, participants, and metadata.

Authentication

API Key — requires:

Wazzup API key with message read permissions

Configuration

Field	Type	Required	Description
Channel	Selector	Yes	Select WhatsApp channel
Include Messages	Switch	No	Include full conversation threads
Date Range	Date Picker	No	Sync conversations from date range
Max Conversations	Input	No	Limit number of conversations

How It Works

Channel Validation — Verifies API access to Wazzup channel
Conversation Listing — Retrieves conversations with pagination
Message Fetching — Downloads conversation threads if enabled
Document Generation — Each conversation becomes a searchable document

Document Format

Conversation ID: CONV-123456
Contact: John Doe (+7-999-123-4567)
Status: Active
Messages: 12
Last Message: 2026-05-21 15:45:00
Summary: Customer inquiry about product

Metadata Tags

Tag	Type	Description
Conversation ID	Text	Wazzup conversation identifier
Contact Phone	Text	Customer phone number
Status	Category	Active, Closed, Archived

Pagination

Uses conversation ID offset. Cursor format: offset:{conversation_id}.

Limitations

Message sync limited to plaintext and simple formatting
Media (images, videos) are not synced
Deleted conversations not included