The CallTouch connector synchronizes data from call tracking into your knowledge base. Russian call tracking and analytics platform
Authentification
Api Key — Authentification par clé API requise
Configuration
| Champ | Type | Requis | Description |
|---|---|---|---|
| API Key / Token | Input | Oui | Your API key from CallTouch |
| Sync Interval | Dropdown | Non | Frequency of data synchronization |
| Fields to Sync | Multi-select | Non | Specific fields to include in documents |
Fonctionnement
- Vérification de l'authentification — Validates your credentials with CallTouch
- Récupération des données — Retrieves data from the call tracking platform
- Traitement des documents — Converts data to plain-text documents
- Fin de la synchronisation — Stores documents in your knowledge base with metadata
Format du document
Each synced document contains:
Field1: value1
Field2: value2
...Balises de métadonnées
| Tag | Type | Description |
|---|---|---|
| Source | String | CallTouch |
| Sync Date | Date | When the document was synchronized |
Pagination
Pagination uses offset-based cursor format for incremental updates.
Limitations
- API rate limits apply
- All CallTouch data must be accessible with your authentication credentials
- Large datasets may take time to sync initially